Hart of the Midlands

Welcome to Hart of the Midlands – Home of Mike Hartley

// Microsoft Technology

// Accessibility

// Mental Health

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Picture of a smiling Mike Hartley - a white male with dark short hair and facial hair.

Latest Blog Posts

Whilst I am no Samuel Pepys or Anne Frank, I am determined to start blogging rather more regularly here! The proof will be seen below so keep your eyes peeled for the latest musings, comments, and more.

  • The A to Z of Accessibility – Power Platform [A to Z a11y]

    The A to Z of Accessibility – Power Platform [A to Z a11y]

    Welcome to the A to Z of Accessibility – Power Platform. Covering all areas of the Power Platform plus wider areas of Microsoft 365 and more.

  • The Diary of a CRM Migration – Part 6 – May I present the latest addition to the British Library

    The Diary of a CRM Migration – Part 6 – May I present the latest addition to the British Library

    It honestly seems like we were in the last ice age when I started this project, but I can sense that the development phase is definitely within touching distance. The only thing that stands between me and the fun of dev work, is documentation… oh, how I HATE documentation.

  • Dynamics 365 App for Outlook is only showing a white page

    Dynamics 365 App for Outlook is only showing a white page

    We recently had an issue where all of our users found themselves greeted with a white screen when they were trying to use the Microsoft Dynamics 365 App for Outlook…. Thankfully Lucy Muscat knew the fix!

  • The Right Tool for the Job (and it’s not always an App!)

    The Right Tool for the Job (and it’s not always an App!)

    If you’ve ever worked with tools of any kind – workshop, garage, kitchen etc – you’ll probably have been told, at least once, to “Use the right tool for the job”. The same rule applies when picking the right #PowerPlatform tool for the job. #Hart365 #Microsoft #PowerApps #Flow #PowerBI #Forms

  • The Diary of a CRM Migration – Part 5 – Can I see your License sir?

    The Diary of a CRM Migration – Part 5 – Can I see your License sir?

    I’ve spent the past week trying to work out the spaghetti puzzle of Licensing with Limahl (NO, Not that one!) from the Acquiring and Provisioning team. The joys of licensing mean that we need to look at everything from storage, user count, number of emails, attachments, calories consumed that day, the colour of the moon,…

  • The Diary of a CRM Migration – Part 4: If we build it, will they come?

    The Diary of a CRM Migration – Part 4: If we build it, will they come?

    Hello! Along with the joys of trying to find the useful information in the mounds of paperwork, I have also had the joy of spending time with Sven the Swedish Systems Structural Specialist…. Time for a look at how Arthur manages to cope with the Architecture phase of the project.

  • The Diary of a CRM Migration – Part 3: Analyse This!

    The Diary of a CRM Migration – Part 3: Analyse This!

    Following the wonders of the ProSpecT (Project Specification Talk) meeting this was always the phase of the project that I was most wary of. Under the latest management directives we were at the stage of the project now called the WORKSHOP – which stands for Working Out Required Knowledge Solutions, Holistically Observing Possibilities…