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Blog Posts, Articles and Other Bits

Every now and then I’ll find something that is worth making a note of and sharing with the rest of the world. Hopefully you’ll find it useful.

The Diary of a CRM Migration - Part 3: Analyse This!

The Diary of a CRM Migration – Part 3: Analyse This!

Following the wonders of the ProSpecT (Project Specification Talk) meeting this was always the phase of the project that I was most wary of.

Under the latest management directives we were at the stage of the project now called the WORKSHOP – which stands for Working Out Required Knowledge Solutions, Holistically Observing Possibilities…

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#community

It’s no exaggeration to make the claim that I use the hashtag #community in around 90% of my social media posts. It’s also not an inaccurate statement to say that I’m the crazy guy who will run up to people and probably just shout “#COMMUNITY” at everyone and anyone… and all for very, very good reason.

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The Diary of a CRM Migration - Part 2: What exactly are we doing again

The Diary of a CRM Migration – Part 2: What exactly are we doing again?

Only the other day we finally got the go-ahead to get on with our migration from CRM 2011 to Dynamics 365, now I sit here just wondering what kind of beast I’ve unleashed.

All I wanted to do was replace the fossilised dinosaur and deliver some nice new shiny stuff along the way, but somebody just had to go and ask the worst possible question you can ask a user – “What do you want?”

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