Category: Diary of a CRM Migration

Diary of a CRM Migration

The Diary of a CRM Migration – Part 6 – May I present the latest addition to the British Library

It honestly seems like we were in the last ice age when I started this project, but I can sense that the development phase is definitely within touching distance.

The only thing that stands between me and the fun of dev work, is documentation… oh, how I HATE documentation.

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Diary of a CRM Migration

The Diary of a CRM Migration – Part 5 – Can I see your License sir?

I’ve spent the past week trying to work out the spaghetti puzzle of Licensing with Limahl (NO, Not that one!) from the Acquiring and Provisioning team.

The joys of licensing mean that we need to look at everything from storage, user count, number of emails, attachments, calories consumed that day, the colour of the moon, the date in the Aztec calendar and so much more

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Diary of a CRM Migration

The Diary of a CRM Migration – Part 4: If we build it, will they come?

Hello! Along with the joys of trying to find the useful information in the mounds of paperwork, I have also had the joy of spending time with Sven the Swedish Systems Structural Specialist….

Time for a look at how Arthur manages to cope with the Architecture phase of the project.

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The Diary of a CRM Migration - Part 3: Analyse This!
Diary of a CRM Migration

The Diary of a CRM Migration – Part 3: Analyse This!

Following the wonders of the ProSpecT (Project Specification Talk) meeting this was always the phase of the project that I was most wary of.

Under the latest management directives we were at the stage of the project now called the WORKSHOP – which stands for Working Out Required Knowledge Solutions, Holistically Observing Possibilities…

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The Diary of a CRM Migration - Part 2: What exactly are we doing again
Diary of a CRM Migration

The Diary of a CRM Migration – Part 2: What exactly are we doing again?

Only the other day we finally got the go-ahead to get on with our migration from CRM 2011 to Dynamics 365, now I sit here just wondering what kind of beast I’ve unleashed.

All I wanted to do was replace the fossilised dinosaur and deliver some nice new shiny stuff along the way, but somebody just had to go and ask the worst possible question you can ask a user – “What do you want?”

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The Diary of a CRM Migration - Part 1
Diary of a CRM Migration

The Diary of a CRM Migration – Part 1: So, you’re migrating to Dynamics 365

Hi. My name is Arthur and I’m a Dynamics CRM 2011 Administrator.

This is my diary. I figured that now was a good time to start, and the exciting times ahead should be well worth the digital paper I’m consuming right now.

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